online food platforms (1)

10858947484?profile=RESIZE_584xSince the pandemic, almost 40% of us order takeaway food through an app or online. Some 170,000 food businesses are on three of the biggest online platforms, Just Eat, Uber Eats and Deliveroo. They have significant reach across the takeaway, restaurant and food-to-go sectors.

These three online platforms, supported by the FSA, have developed a new Food Safety Charter. The Charter commits them to make sure businesses selling food through their platforms are registered with their Local Authority and meet a minimum standard under the Food Hygiene Rating Scheme (FHRS). The Charter also commits them to use their communication channels to businesses and customers to share FSA hygiene and safety information and support those with food hypersensitivities.

This initiative is a great starting point for FSA's work with online platforms and it believes it will improve compliance of food businesses with minimum standards. FSA is working to ensure food is safe wherever you buy it, and the Food Safety Charter is an example of the FSA following our guiding principle of working with and through others to protect consumers.

If you have any thoughts on regulating online food sales, FSA would be really interested to hear them in the comments section of this blog.

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